"After being out all night and ready to get back our hotel room. We found out that the elevators that lead to the hotel rooms were out of service. There were no stairs accessible to us. We had to walk around to find staff and to find out that they didn't know how to get us to our rooms either. We had to wait while staff spoke with other staff to figure out how they can get us to our room. Eventually we had to leave the building and then enter through another area they is only accessible to...