Find all hotels by Rusticae in Castello d'Empuries

"Breakfast was ok every day except Saturday which is market day and many people came in from outside for breakfast when us and many other guests arrived there was very little food available. This was remedied after many guests complaining to management, but waiting 25 minutes for eggs, milk, Orange juice, fresh bread and for a cup of coffee is unacceptable in a hotel of this standard. Basically, there was not enough kitchen and waiting staff to cope with this sudden influx of people from outside. However, the Market is every Saturday so this problem should have been forseen. On the two final days of our stay an extra member of the kitchen team was added and things returned to normal. Although they took the brunt of the complaints the waiting staff were always polite and helpful. This was a management problem However this was a small problem and did not deter us from enjoying our stay. We would book this hotel again!"

"Very dated decor. Nice size rooms, but updates needed to linens, paint and decor. It's like 1980s old Las Vegas. "

"Clean room, reception staff very helpful, good location "

"Great, because it was a great price, just a little difficult to check in as no one on the desk, but a phone call sorted it, they came straight away. "

"The apartment was big and bright but dated. Kitchen was well equipped. The Bathroom had a washing machine. AC was working well. The grounds were well kept. Should change check in time to 3pm instead of 4pm. Customers were lining up to check in and only one staff was on duty. "