Castelletto Vacations

"Our room (Room #1) was spacious enough for 2 people for our 1-night stay. We had problems with the heating system working properly. I reported it to the man at reception because it was freezing in our room - he came in, it took him a few minutes to get it to work, then he left, and then it got too hot and we had problems getting it to cool off. It would have been helpful if he would have showed us how to properly operate the remote control (although my husband is a heating system installer,...

"For work use. Very central"

"Super clean room.and bathroom. Close to train stations and central attractions. The girl that works there (forgot her name) she is very kind and professional. She was very helpful and made sure that we were very well settled. The person via WhatsApp also was very responsive and helpful. The breakfast was fantastic. Overall a great experience and 100% recommend. Beautiful and very convenient place to stay in Genova."

"Pésimo el sistema de aire acondicionado, una habitación muy alta y la refrigeran con un aire portátil que no alcanzaba para aclimatar la pieza. Además al aire acondicionado hacia mucho ruido."

"Nice older place. Staff were wonderful. Breakfast & snack options were great. "

"Struttura in posizione comodissima, super pulita e con personale disponibile e reattivo. L’accoglienza con la focaccia è stata top!♥️👏"

"The service was excellent, very informative and patient. The room was beautiful and was in a perfect place wi the transport links just outside."

"We contacted the hotel 48 hours prior to checking in but were not sent check in instructions as we should have been which resulted in us having to wait outside the gates of the hotel for the host to reply when we arrived. The hotel is very tricky to find. When we finally received instructions on getting into the hotel we then had to wait in the lobby to be told our room number. The door handle to our room was broken and barely holding on to be locked and unlocked. The hotel adversities WiFi and...