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"Room faced what looks like an office building and there were a few minor inconveniences: can’t control air from your room so Maintence has to change it, the door to outside was unlocked when I got in my room so Maintence had to come show me how to lock it, breakfast took an hour to deliver one morning, room service was pretty slow, bottled water was astronomically expensive, my key stopped working one day BUT food was pretty good, staff was attentive for the most part, pool and hotel was gorgeous!! "

"We had an enjoyable stay at the Hyatt Cartagena. It’s well located and has beautiful views. The staff were very nice and attentive. "

"Great service and the front desk ppl is very kind"

"Very good and safe place to stay and have goog time, very good customer service a very friendly staf"

"The room was very clean everyone was very pleasant I will definitely recommend the hotel everything was great….."

"Room, excellent breakfast, roof terrace, location "

"Clean great service "

"Espectacular la atención, la comida, muy confortables las habitaciones, en general todo muy bien "

"Es un paraíso, el lugar es divino, las camas deliciosas. La playa es hermosa y las albercas super cómodas además de que hay muchas. La comida y el buffet de desayuno espectacular "