Search Resorts in Carrollton

"Didn’t know about the pets"

"The room was clean and well stocked with extra blankets and toiletries. The staff was VERY helpful and friendly! Jill at the front desk needs a raise for her excellent customer service!"

"We arrived at the hotel, check in was a little concerning. There was an issue with the terminal, and our card was inadvertently charged twice. We went back to the desk after going to our room and realizing the error. When we approached the gentleman at the desk (not the same individual which checked us in), he was adamant the error did not occur. Of course we weren't going to let that go. No worries, the next morning, we approached the manager with the same issue, and he quickly rectified the situation with an apology and refund for the overpayment. Breakfast was great, parking was secure and the hotel and grounds were clean."

"Staff is rude "

"Nice room, good breakfast. Good value for the money. Victor at the front desk was fantastic! He even helped me get a refund when my Uber Eats never came! They are lucky to have him working there!"

"We only stayed 1 night to attend a banquet being held locally, the room was quite large and easily accommodated 4 adult women with a sitting room which was an added bonus. The elevators were quite loud and felt shaky but worked fine. The front desk was exceptionally friendly and helpful."

"The computer system was down with the Internet nor the phones working so we had to stand and wait for over an hour before we could even attempt to check in. There was a long line of people waiting, who had been there before us or before we arrived. But the facility is wonderful and the young lady at the front desk was phenomenal. I would definitely recommend this place. "

"Room was very nasty and out of date , this hotel needs remodeling and a good cleaning staff was ok , floor I was on was very noisy all night young kids hanging out their room all night, talking loud in the hallway and slamming doors. "

"Not worth the amount you pay"