Hotel Serrano Palace

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Luxury
5.0 star property
8.8

Excellent

Seaside elegance with exclusive amenities

Near Son Moll Beach, this luxury hotel features a marina, poolside bar, and terrace, perfect for both relaxation and adventure. Indulge in the on-site spa, enjoy two outdoor pools, an indoor pool, and premium in-room amenities like 24-hour room service and designer toiletries.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

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Showing 3 of 3 rooms

View all photos for Double Room, Balcony

A modern bathroom with two sinks, a bathtub, and a shower.

Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

A modern bathroom with two sinks, a bathtub, and a shower.

Double Room, Balcony, Sea View

  • Sea view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Balcony

A modern bathroom with two sinks, a bathtub, and a shower.

Double Room Single Use, Balcony

  • 41 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

About the neighborhood

Located in Capdepera, Hotel Serrano Palace is near the beach. The area's natural beauty can be seen at Cala Agulla Beach and Punta de N'Amer, while Regional Museum of Arta and Ajuntament De Son Servera are cultural highlights. Traveling with kids? Consider Sa Torre Cega and Fantasy Park. Looking to get your feet wet? Scuba diving, snorkeling and water skiing adventures can be found near the property. Visit our Cala Ratjada travel guide
Map
Playa Son Moll, s/n, Capdepera, Mallorca, 7590

What's nearby

  • A beach with waves, a building, and a palm tree.
    Son Moll Beach
    1 min walk - 0.1 km
  • A coastal landscape with clear turquoise waters, a sandy beach, rocky cliffs, and a white building with a stone entrance.
    Cala Gat Beach
    19 min walk - 1.7 km
  • Playa Na Ferradura
    5 min walk - 0.5 km
  • Cala Ratjada Port
    11 min walk - 1.0 km
  • Cala Agulla Beach
    3 min drive - 2.1 km

Getting around

  • Manacor Station
    27 min drive
  • Palma de Mallorca Airport (PMI)
    76 min drive

Restaurants

  • Koimar Sushi
    6 min walk
  • The Sea Club
    4 min walk
  • Euforia
    7 min walk
  • Cucum Beach House
    2 min walk
  • Wikiki Gastrobar
    9 min walk

About this property

Hotel Serrano Palace

  • Luxury family-friendly hotel near a boardwalk/promenade
  • At Hotel Serrano Palace, you can look forward to a marina, a poolside bar, and a terrace. Adventurous travelers may like the mountain biking at this hotel. Treat yourself to aromatherapy, a massage, or a facial at the onsite spa. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • 2 outdoor pools and an indoor pool
    • Bike rentals, valet parking (surcharge), and an area shuttle
    • Babysitting (surcharge), a front-desk safe, and massage treatment rooms
    • A 24-hour front desk, smoke-free premises, and 1 meeting room
  • Room features
  • All 153 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Designer toiletries, bidets, and hair dryers
    • Flat-screen TVs with satellite channels
    • Balconies, childcare services, and daily housekeeping

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8.8 out of 10, Excellent, 73 reviews
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Frequently asked questions

Does Hotel Serrano Palace have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Hotel Serrano Palace pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 11 lbs per pet.

How much is parking?

Self parking is available for EUR 10 per day. Valet parking is available for EUR 10 per day. There is free parking nearby.

What time is check-in at Hotel Serrano Palace?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Serrano Palace?

Check-out is at noon.

Where is Hotel Serrano Palace located?

This family-friendly Capdepera hotel is located near the beach, within a 10-minute walk of Son Moll Beach and Playa Na Ferradura. Sa Torre Cega and Cala n'Aguait are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Serrano Palace Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 28 out of 49 reviews
Rating 8 - Good. 14 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fantastic thanks you for a great weekend
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fünf Sterne plus ein für die Direktorin

Schönes grosses modernes Zimmer direkt am Strand Personal sehr freundlich die Direktorin ist so Klasse immer fröhlich und sehr nett Das Angebot da im Hotel ist sehr gut Fitness Sauna ect
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

Hotel antiguo pero en perfecto estado. El servicio increíble. Muy buena cena y desayuno.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein schönes Hotel, direkt am Strand gelegen , mit der angrenzenden Hafenpromenade in Cala Ratjada. Vielfältiges Frühstück. Sonnen Roof Dach für den Sundowner. Praktisches kleines Fitnessstudio und Sauna. Das Hotel war für meine Vorstellungen gut ( Sportler ).
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel. Werde ich sofort weiterempfehlen. Beim Essen merkt man, dass man in einem 5 Sterne Hotel ist. Das komplette personal ist auch noch positiv zu erwähnen.
Stayed 12 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Sehr guter Service, gute Lage, gute Auswahl beim Frühstück. Aber es ist komplett auf älteres Publikum ausgerichtet. Möbel altbacken und in die Jahre gekommen.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel mit sehr gutem Service

Wir waren leider nur eine Nacht im Hotel Serrano Palace, werden aber definitiv gerne wieder einmal kommen: vom Hotelzimmer bis zum Restaurant: Ausstattung und Service lassen keine Wünsche offen. Sehr zu empfehlen!
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God værdi for pengene

Et ældre hotel, med god placering. Rigtig god morgenmad og aftens buffet.god værdi for pengene.
Stayed 7 nights in Oct 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Boende

Den stranden som tillhörde hotellet var inget likt bilderna. Liten och inträngd. Kvällsmusik som inte var passande för tyska pensionärer som övervägde. Trevlig och rolig personal i receptionen. Proffsig pianist som spelade på flygel vid frukost. Annars var restaurangen som en matsal. Fräscht men kvar i tidigt 90-tal i inredning. Vi tog bilen till stränder på annat håll.
Stayed 4 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War gut , aber eher 4 Sterne Plus Standard. Lage sehr zentral in Cala Ratjada
Stayed 7 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Sehr gute Lage, sehr freundliche Mitarbeiter
Stayed 7 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cala Ratjada Serrano Palace hotel stay.

Excellent hotel situated across the road from the lovely Son Mol Beach. Quiet though central location. Impressive hotel room and high end bathroom. We booked half board and the standard of food is very high indeed. Only criticisms in relation to our stay would be that the pool which is such a feature of the Hotel, was not heated (early Nov) though we prefer sea swimming (which was warmer), bottled water was not provided free of charge in the room and we were expected to pay for Nespresso capsules used in our hotel room coffee machine. Tea and coffee in a 5 star hotel room is to be expected as standard. We were able to park outside the hotel, free of charge, though at busier times you may need to valet park. The Cala Ratjada Boardwalk is just across the road too. Will book to stay again. We greatly enjoyed our stay.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Muy mala cobertura de wifi. Comida correcta. Es mas un hotel de 4 estrellas que de 5.
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Eine Woche mal wieder im Serrano Palace, sehr schöne Lage, Zimmer gut, Service auch, man merkt und sieht dem Personal die lange Saison jetzt an, am 04.11. ist dann letzter Tag und das Hotel schließtbis Ostern
Stayed 7 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angenehm wie immer!!! Das Hotel und die Mitarbeiter sind sehr freundlich und hilfsbereit. das Frühstück sowie Abendessen ist immer sehr abwechslungsreich und lecker!
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Alles bestens , kann man nur weiterempfehlen . Perfektes Essen und freundliches Personal. Parken ist etwas schwierig .
Stayed 4 nights in Oct 2018
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

Décevant

Bel hôtel et grande chambre par contre le service est loin de celui d’un 5 étoiles et le personnel à part quelques exceptions n’est pas très agréable. L’accueil a été déplorable pas un sourire des suppléments pour tout même pour le nespresso dans la chambre. Goûter payant à la piscine alors qu’il s’agit des restes du dîner de la veille. Bref à part les infrastructures et l’endroit sympa rien qui justifie le prix car tout est en extra. Il y a plein d’hôtels à Majorque beaucoup mieux et moins chers.
Stayed 4 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Edles Hotel am Strand

Das Hotel liegt in unmittelbarer Strandnähe. Er ist feinsandig und über eine Straße erreichbar. Zum Ortskern und Hafen führt eine schöne Strandpromenade (10 Minuten Fußweg) oder eine Einkaufsstraße. Der Empfang war sehr freundlich. Alle Mitarbeiter waren außerordentlich freundlich und kompetent. Wünsche wurden umgehend erfüllt. Die Zimmer sind ungewöhnlich groß und sehr gut ausgestattet. Die Inneneinrichtung ist nicht neu, aber in sehr gutem Zustand. Die Mahlzeiten haben eine große Auswahl, sind abwechslungsreich und werden sehr schön präsentiert. Manchmal werden die Mahlzeiten mit gepflegter Lifemusik begleitet. Trotz (nur) HP gab es für uns tagsüber an der Poolbar kostenlos leckere Snacks. Abendessen mit Dresscode (Herren: Hemd/Poloshirt, lange Hosenbeine, Damen: schulterbedeckt, mindestens knielange Röcke oder Hosen). Fast jeden Abend gab es Lifemusik und andere Vorstellungen am Pool oder in der großen Bar. Vielfältiges Sport- Spa- und Ausflugsangebot. Wer einen gediegenen Urlaubsaufenthalt (Einzelreisende, Paare, Familien) sucht, ist hier richtig.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was uitmuntend, net als de zeer hoge kwaliteit van het buffet, zowel ontbijt als diner. Kamer/badkamer ook zeer verzorgd en ruim. Enige nadeel:geen privacy op het terras van de kamers.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantstic Hotel, great holiday.

Our stay at this hotel was excellent, especially the staff they were very friendly and attentive. The hotel is situated 50 mtrs from Son Moll beach which is really beautiful with cafes and restaurants all around. Our accommodation was fantastic, we had half board and the meals were amazing. Will defiantly return
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien a excepción del boufet

Muy bien el boufet no está en consonancia con un hotel de cinco estrellas, tanto de cena como de desayuno
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EL PERSONAL UN 10 Y DIRECTORES TAMBIEN

EN ESTE HOTEL YA HABIAMOS ESTADO POR ESTE MOTIVO VOLVIMOS YA QUE SE ESTA MUY BIEN , EL NUEVO SPA. ES UNA PASADA SOBRE EL TEMA PISCINA EXTERIOR SIEMPRE ESTAN LAS HAMACAS OCUPADAS, AUNQUE NO HAY NADIE SENTADO NI ESTIRADO. PONEN LAS TOALLAS Y SE VAN
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendable.

En general muy bien. Buena atención del personal, habitación amplia y cómoda . tiene una zona de spa de diseño realmente espectacular.buen desayuno y variado. Lástima haber llegado tarde a la cena, porque la cena fría q te ofrecen como cortesía no corresponde con la calidad q presupone.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tolles Hotel direkt am strand , super essen, nette

mit 5 Männern für Kurztrip dort gewesen. alles top
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr guter Service

Sehr gut gelegen am Strand, super freundliches Personal, sauber, sehr gutes Frühstücksbuffe, moderner Wellnessbereich