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"The room was so-so on the cleanliness, there were stains on the white comforter. There were not nearly enough power outlets near the bed. The bellman Michael was exceptional and friendly. He was a highlight for sure. The front desk staff, security and other hotel staff we met were so friendly and fun. My biggest complaint was the shuttle. The drop off was further than explained, but that was fine. It was the pick up. We had to call the hotel to see what was taking the shuttle so long. There were over 40 people waiting but I got asked by staff if we were at the right spot. The communication in this area was less than stellar. My only other complaint was that when we checked in, we asked for a late check out at noon instead of 11. This didn’t get noted and we had several staff continually coming to the door while we were trying to pack saying we were overtime. If we had known they would be so ridiculous, we would have just left at 11. I’m not sure if we will stay here again."

"No the room was half clean the tv never worked and they stole my food from door dash in 2 mins property owner said not his problem and did not check the cameras "

"They have valet parking. I had a rental car, so it wasn’t really applicable to me. The hotel is nice and the location is super-convenient, there’s a TSA checkpoint right by the front desk…"

"Had to check in 2 hours late because the room wasn't ready. Pool was so over clorinated could not swim 2nd night, kids just coughing everywhere, it was bad, hot tub kinda dirty. Room was ok, interior door falling off hinges, sliding door for outside balcony hard to open and handle ready to fall off. One of the elevators were down. Staff was doing the best they could but it didn't seem like they had enough, they were friendly but I wouldn't stay there again."

"Walk in shower was a plus for my MIL who is in a wheel chair. "

"Room was clean"

"Something has changed and I will not be coming back. They put me in an ADA room with 2 queens when I had reserve a king suite & no answer to the front desk 2 separate times on the phone; was kept up until 3 am from multiple drunk people slamming doors and having a big party; when attempting to nap the following day housekeeping staff was yelling in a foreign language at the top of their lungs for at least 2 hours outside of my room to where I opened the door and asked them to stop yelling so I could sleep - they stopped 5 minutes and Resumed. Again no answer when calling the front desk. The bath was barely large enough to take a bath. I ordered food at restaurants and was charged for room service each time because I chose to take something to go. On departure the front desk said thank you for staying and never once asked how my stay was. It might as well have been a motel and I’ve never been happier to check out. Never coming back"

"The Hamilton was located inside the hotel which was good. The rooftop bar is one of the hottest places in the city. "

"The main amenities were broken, pool and hot tub, which is why we booked this stay. The place didn’t have any carts to use to load our items. Breakfast was great though, i loved the selections and the layout of the place was awesome. The room wasn’t super clean in the bathroom, looked like leftover sticker gems like a heart and glitter on the floor and when i wiped the ground the towel was black. The shower curtain didn’t hold any water in the shower so the whole floor was soaked and the fan for ventilation didn’t work so it was extremely hot to shower, and the toilet wouldn’t stop running for 6 hours while we left. it kept randomly running new water it was odd. our neighbors across the hall screamed almost all night. the beds and blankets and pillows were awesome and the set up of the room was cool. the view of the trash can wasn’t very nice but it was still fun. "