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"Absolutely loved staying at Occidental Costa! The staff were amazing, food was delicious! Wouldn’t do the Italian Restaurant again on site but thoroughly enjoyed my stay :) Would definitely go back!"

"Everything was great, except the food needed to be better. Not too many people want a boiled hamburger. They have the grills and flattops they should use them."

"The building and its amenities are in need of renovation, and it would be beneficial to have reception staff with stronger English proficiency, especially given that this is a popular vacation destination. During our stay, there were recurring noises coming from the toilet in our room, which disrupted our sleep on several occasions. That said, the staff do make an effort to keep the property clean, which we appreciated. However, the listing states that breakfast is included, which was not the case. Instead, only an à la carte menu is offered, with food that is fairly average yet quite expensive. In conclusion, this place may be a suitable option for budget travelers, but there are several areas that need improvement."

"Amazing"

"Everything was great"

"Great stay for a reasonable price! 100% recommended if you're traveling with kids and family."

"Our room was always extremely cleaned every day. Staff is very friendly. All areas always smelled nice and was very clean!"

"We apparently traveled to Cancun wrong time of year. There was so much seaweed. There was no use of the beach. No swimming was allowed. The pools are fantastic. The staff was great. The food was amazing. Just sad. We couldn’t use the beach."

"Staff was great"