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"Beautiful hotel with friendly staff"

"My fiancé and I spent 2 nights at Cheltenham Chase last weekend. Having read a few mixed reviews I was a little hesitant to book but went ahead and prepared for an underwhelming experience. However my fiancé and I were very pleasantly surprised and honestly our experience significantly exceeded our expectations on a number of levels. The room was a good size, king or super king size bed and comfortable mattress. Clean and basically well equipped. A lovely countryside view whee ref. Looking above the car park. We had 2 evening meals and 2 breakfasts. All delicious and hot. The spa area was clean and not crowded at any point. At times a little busier than others but some very quiet periods. Absolutely loved the pool temperature, and use of the jacuzzi, steam room and sauna. All great temperatures for me. Shower facilities all good. We paid a very reasonable price, a little reduced via a hotel app. Lots of friendly and helpful staff. The only obvious improvements we would have asked for would have been automatic provision of robes, more information in the room regarding meal options and other info about available services and facilities etc and more info offered at the desk as we arrived. Overall a great stay and I’m hoping to set up a membership to be able to use the spa facilities regularly which I found incredibly relaxing 👍"

"Was a wonderful stay from start to finish "

"The room was absolutely spotless and everything was 100%. Very happy with the stay and will certainly be returning "

"Yes"

"The hotel is beautiful and grand aesthetic from the moment of arrival. Staff were very friendly and the choice of restaurants offers a great tasting options. The breakfast was also vast with high quality foods on offer. Spa and gym were good with the pool at a good temperature. The slight negative is layout with the steam too and sauna upstairs. The rooms were clean and well layed out. They felt slightly tired but we're quiet and cosy. Lastly, plenty of electric chargers made the stay easy. Definitely worth it for a couples break or a wedding. "

"Very friendly and helpful reception staff and a relaxing, laid back atmosphere "

"A great hotel."

"Lovely rooms, great food and the best bar staff at the function we were at. Jack (John) was great, good fun and told us about the wines available. He was super helpful with some other bits and bobs, an absolute credit to De Vere Cotswold Water Park hotel. Thanks so much Jack! "