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"Terrific location! Very accommodating and helpful staff. "

"The room was clean and came with toiletries staff was very friendly. There also didn’t seem to be many people working so service was a little slow. Housekeeping is by demand only."

"The location is great for walking to downtown Temecula. The room was clean and comfortable for a two night stay."

"Palm Spring experienced a March heatwave with temperatures up to 102f. Our suite was on the top floor and the aircon was inadequate to manage a reasonable room temperature so we slept very badly. A rather unsympathetic maintenance man, with his very pleasant assistant, visited and adjusted the vents. However, this just made things even worse. Finally, we were moved to a lower floor, and the temperature was OK. Not the sort of thing one expects from a 4star+ hotel at $400+ per night im Palm Springs which frequently endures these temperatures in the summer months. This is not our first stay at this hotel which is, in all other respects, absolutely outstanding with a wonderful pool area, sumptuously well- equipped gym .... I could go on!"

"Too many day pass people who leave the place a mess. They really should limit the amount coming in during season as the hotel is full. "

"Room was pretty clean, a/c unit dusty, but staff was friendly "

"Check in was terrible..I understand early check in was not available but the second time i went to check if my room was ready i was told it was cleaned but had to be cleared/inspected? I waited till 4:15..check in is at 4:00pm .i was told my room was not ready by this time my husband was upset and were told to speak to the manager.. He did take care of us at the end . But the staff working the front end were not friendly at least not me.. "

"Ok "

"The AC didnt work very well and the pillows weren’t great from what I typically use meant not a lot of good sleeps. The pool area was nice as well as the pools. Not sure if I’d stay there again as it was pretty pricy comparative to other places I’ve stayed. "