"The place was a mess and sent us to another hotel. Since we did not get to stay the night I would like to ask for a refund."

"I booked a 3 bedroom apartment at Residencial Cristina for my BIL and kids for and had a wonderful experience. From the very beginning until the end of their stay, the staff was incredibly welcoming, responsive, and helpful. Communication was excellent throughout, making everything easy and stress-free. The apartment was exactly as described, clean, spacious, comfortable, family-friendly, and very well maintained. The location was fantastic as well, just a short walking distance from the city...