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"From the time we checked in to the time we left Staff was Amazing! Down by the pools Gustavo and Ulisis were wonderful and very attentive. You can tell that the staff is very proud of the hotel and are constantly cleaning and maintaining the property. Our room was very clean with a beautiful view of the ocean . Only had a couple of disappointing things the Rui app doesn't give enough information on things that are going on at the resort and the restaurants are not shown at the correct locations. Second unfortunate thing was after waiting for an hour and a half for the steakhouse we were treated to a cold meal. The staff was very busy and friendly no fault of their own. The Buffet was Great with many choices. We absolutely Loved this resort and can’t wait to return. "

"this place was very clean and the staff was great"

"It was great"

"The clean rooms, great air in the room and all staff was friendly."

"Our stay was excellent!! Our room was a pleasant surprise-very spacious. The staff was outstanding starting with check-in through checkout. We were fortunate enough to attend both the Mexican fiesta and the beach party- had a fantastic time. The entertainment staff go above and beyond. I can’t remember all their names but Roberto, Leylani, Sarah, Rodrigo-all so friendly. Waiters at the pool were outstanding. We can’t wait to come back!!"

"Staff was amazing so helpful and nice. Never had to ask anyone to clean the room or provide clean towels. The food was really good. This is the best stay I ever had at a hotel/resort. "

"Staff were excellent! The room was clean and refreshed each evening. The restaurant food was some of the best we’ve had at a resort in Mexico. Focus is in restaurants instead of buffet which is a huge improvement. "

"Everything about this resort was great for us! The rooms were clean, no matter where you went. It was only a five minute walk from where we were. I love that there are multiple restaurants to choose from, so many pools, tons of chairs, so you never have to worry about saving unless you want to be front and center. The food was good and the riu parties were really fun. There is always something to do and the shows were good :) "

"The staff was above par. Shout out to bartender Israel "