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"Great service from check in to check out. Staff welcoming and attentive. Stayed in a king room on the club level and did not regret it. Hotel location perfect. A street level pediatrician bridge next to the building takes you to Taipei Main Station and in the other direction (next door) is Q Square mall which is also connected to the bus station and MRT (but a bit of a walk underground). I read from other reviews about the hotel being dark and it is (hallways, lobby, dining area) but for me, it just made the stay more special. "

"Follow-up to my Check In Review: Room Safe failed to open the first early morning because the battery cover located inside safe (taped on) came loose and lost power to display and to operate. Morning hotel staff and security showed little interest and competence in opening the safe. Out of frustration and many attempts to open it, the display returned and I was able to open the safe. The Hotel Manager sought me out the evening of the following day and had the room safe replaced. The bidet wash functions didn't seem to work; by trial we found that if you use seat covers, it could block and disable occupancy sensor on the unit. Room seemed tired. "

"This is an excellent hotel in all respects, and breakfast was very fine in variety, quality and quantity."

"They clean my room properly and I ask clean by 9:00 am they alway clean by the time and vacuum my floors every days "

"I had to switch rooms my first night because there was a large urine stain on the mattress of my bed that I could see through the sheets "

"Loved my staff. It was in a great location . Property was nice and updated . Love the shower. Reasonable price."

"Lovely nice place clean all accomadations all I can ask for"

"Great hotel and may need some upgrade in the room facility"

"Great city, honest and friendly people. I can’t wait to be back in Taiwan. Great location and helpful staff. They even helped us secure a cab to the airport this morning. They contacted me for a pair of socks I left behind. I appreciated the self-serve laundry option. Hotel is located in the 14F shared with other stores like a post-partum service for moms. Might be a bit hard to find but it’s literally in front of a Blue Line station. Also, don’t miss out on Chiayi, Alishan, Sun Moon Lake, etc."