"I paid for a queen size bed but was given a double/full instead (next to the elevators, so I heard them all night). When mentioned to the hotel staff, they tried convincing me that my room was a queen size. When I disagreed with them, they tried to convince me that queen size beds are made smaller nowadays. They eventually did move me, but the next room’s bed sagged in the middle and my wife and I woke up with sore lower backs."