Find all hotels by Independent in Burcombe

"Breakfast was terrific. Wide range of choices and delicious eggs. Only disappointment was that we asked if they could prepare oatmeal/porridge, and were told no. "

"Renovated hotel with large rooms and easy free parking. However, the receptionist was not very inviting and the room was cold when we arrived. Warming it up took a while to work it out. The bar was only partially manned and breakfast was plentiful but missing orange juice."

"Parking easy, check in easy although no staff present. Room big. However, just generally very tired and grubby throughout. "

"Not enough towels in room had to get them from reception. When room was made up 2nd day of staying some towels were taken away but none in their place. Remote control did not work only even after new batteries were fitted. "

"Brilliant porridge for breakfast! Pleasant and helpful staff Well equipped room City centre parking "

"Great location, easy parking and the cathedral view was a dream! Actually looked like a painting when you pulled the curtains back 😍. Staff were really efficient and friendly, what a amazing city break."

"Booked and paid last year for room with king bed. Didnt get that. No explanation why from staff. Room was in old part with no ventilation and double bed that needed to be replaced years ago. Pillows were terrible. Floors created and shower water got stuck on scalding and needed to be fixed. All over very disappointing stay. "

"Staff here are wonderful, it’s incredibly clean and beautifully decorated. Unfortunately the bed was so uncomfortable I didn’t sleep other than this everything was great. Food well presented and tasted soo good. "

"First time staying in The Merchant and although the single bed room was a bit of a hike from reception it was clean and comfortable Staff were very welcoming especially at breakfast which was an excellent buffet"