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"Ended up having to leave. Unbelievable unprofessional staff at check-in. Arrangement had been in place for us to pay at the property and for a late arrival the evening of check-in, approved that day. Arrived to check in and the room with my name attached had someone else in it with a $200 hold as well. Inquired about getting my name removed with someone else had checked in and was not me- staff said she must not have verified their ID and management would have to approve my name being removed, the staff member briefly left the counter to check the room and refused to give us a different room. She said you won’t be happy here you have to leave. She also did not remove my name from the room when I called the hotels corporate office I was still checked in the next morning. I demanded my name be removed from the room and the $200 hold removed under my name when I wasn’t the person utilizing the room. She said she needed management approval. We had to find another hotel at 11PM that night. Scary to say the least! uncertain we would be able to find another property with an open room so late. Another 10 minute drive to a different chain we got lucky. I filed a police report in case our money is not refunded. I would like to utilize the insurance I paid for, due to the inconvenience and for them not properly checking identification upon check in allowing some random person to be in a room with my name and credit card attached. "

"I had booked a stay for two nights, Friday and Saturday. When we arrived they said on their system it shows my reservation for Sunday to Monday even though when I pull up my confirmation in my email it clearly is not Sunday to Monday. On top of that they didn't have any rooms available so we had to scramble trying to find another place to stay. We were told we wouldn't be charged for this, but I have been and it honestly just hasn't been a good experience overall."

"Just an all around great place to stay. Friendly staff, clean & modern room, nice pool/hot tub & workout room, restaurant next door, convenient location - I could go on!"

"The location is a bit loud, being right on 394, but the property was clean. The room needed some minor maintenance, but nothing that negatively impacted the stay."

"7n"

"Kids enjoyed pool & adults the hot tub. Breakfast was great!"

"Room was dirty. "

"So dirty in the room. Huge stains on carpet and lamp shades. Hair left on bed and YELLOW pillowcases (that used to be white) couldn’t even spend the entire night, decided to sleep in our car instead"

"Enjoyed our stay. I was really exciting to go to this Hotel. After being there to be Truthful the Room was plain nothing fancy. Main gathering room was redecorated with all alcohol ( Whiskey) glass bottles in the cabinet. Where’s the beautifulness of room decorating. Very expensive for a Hotel for prices. Rate this Hotel 3. Will not go Back. "