Buerchen Vacations

"The check in process was smooth and Karin was great. The overall stay was fine the room was comfortable and clean, nothing special. The location is good and close to walk to the train station. Unfortunately the check out process was terrible. We had a flight we had to go to Geneva to catch so wanted to leave at 7am, right when reception opened. However the staff were not ready for use and were rude when we asked for their help."

"Amazing spa, but disappointing room versus the photos. 2 star quality, 3 at best. The hotel itself is old. Twin room with single beds pushed together sold as a standard double, taxi service was late, parking arrangements didn't appear to be well coordinonated. Staff friendly however. "

"Location and hotel charm wonderful, with restaurant and gift shop on site!!"

"Good location"

"Clean room, quiet, great location and super friendly and helpful staff"

"Nicer and clean"

"This stopover was part of our European road trip, so stayed at 5 other hotels along the way. Room & shower facilities were nice and we managed to watch England play on the TV where other hotels did not have British channels. The only disappointing factor was that our room overlooked the staff car parking, the bins and smokers which wasn't very pleasant. Informed reception who accepted our feedback and would make improvements. Other than this, lovely hotel/restaurant."

"Very pleasant stay. Clean room and helpful staff (although available hours were limited to check-in and check-out times). Great location close to train station, Gornergrat Railway, and the main street. We could see the Matterhorn from our window. We appreciated the shared amenities, from well-equipped kitchen and canteen area to luggage storage we used before check-in to laundry (for a small fee)."