"We stayed there from Sunday and checked out Friday. Walking distance to the hospital for us so that was good.,. We informed the staff for 2 nights that out did not work and no help they blamed it on the storm and direct tv and the third night the same issue but this time they actually fixed it even though at first they were not going to until I explained that we did call staff 2 nights already. . After 2 1/2, they fixed it keep in mind this is after I did say they could do this the next day...

"The hotel was very nice and the manager Chen was very very nice and helpful to me and my guests. He went up and beyond to assist us to make us happy,comfortable and appropriated. Thanks again and we will return soon."

"location"

"Overall, my stay was satisfactory; however, the communication throughout the experience left much to be desired. The front desk staff appeared disengaged and unprofessional, making the check-in process more difficult than it should have been. When traveling, a welcoming and courteous front desk experience sets the tone for a guest's stay. Unfortunately, the lack of engagement and poor customer service created an uninviting atmosphere. I hope the property will place greater emphasis on customer...

"Good location, close to everything in the Museum District. On-site staff was helpful and attentive. The drawer on the bathroom vanity was broken when we arrived, and there was also a leak in the bathroom sink plumbing, requiring several visits from Maintenance after we informed Sosuites via text. The dishwasher was visibly broken when we arrived, and stayed broken throughout our 7-day stay. Worse, we learned from maintenance that the company had a repair order for the washer before we rented it...

"Stayed a week for work. Close to the trains, Chinatown, shopping, and corner eats! Room was clean, bathroom was spacious, and the bed was comfy. Would definitely stay again:"