"Didn’t book this trip tried to get a refund"

"I was very disappointed with the cleanliness of this hotel. As soon as we arrived, we noticed stains on the bed sheets, which immediately made us question the overall cleanliness of the room. The floors were dirty, and the bathroom was not properly cleaned either. The hallways were also in poor condition, with clumps of hair and dirt throughout, making the entire property feel neglected. Cleanliness is one of the most important aspects of a hotel stay, and unfortunately, this hotel did not meet...