"Crumbs on the floor in my room (before my check in), strange syrup smell on the pillows,, the ac didn’t cool, weird ass paint patterns on the wall that I don’t believe were a part of the actual design, and confusing ass events center."

"I booked one night. Decided I LOVED the property, gym, pool, so much that I wanted to stay for a 2nd night. Serena, the front desk girl, was absolutely the most wonderful pleasant person I have ever dealt with. She moved rooms and bookings around so that I could stay in the same room without having to move, helped with expedia for the 2nd night, and was continually pleasant and friendly. Her manager should DEFINITELY give her a RAISE!!! She is the hotels BEST ambassador! Thank you Serena!"