"Most of the beer in the bar was off. We asked for an extra fan for the room, it didn't turn up. My wife is a vegan, we asked for oatmilk in the room. That didn't arrive either. To cap it all when we left we were told that we had to pay an extra £55.00 as the price we were quoted was less than what it should have been. Won't be stopping here again."
"We have stayed here 4 times for overnight stops. Everything is lovely and clean, staff, for the most part are pleasant and professional - I say for the most part - on our latest visit, we ordered a wine spritzer and specified soda, not lemonade and a half pint of pepsi. We got a spritzer with lemonade and a full pint of pepsi but it was soon sorted.
We have had 4 different rooms out of the 5 that there are, and only one of them was what I would class as too small even for a standard...
"Lovely old pub in beautiful location, excellent breakfast, with home made preserves. The dinner menu looked very exciting but sadly we were dining elsewhere. Staff most helpful, carrying luggage and providing information. There is an onsite brewery!
The night was extremely hot, so difficult to sleep, but very comfortable bed and well equipped room. The bathroom could have done with refurbishment to the tiling and taps, but was acceptable. There is a large parking area, by the river garden."
"The room was spacious, clean and comfortable. The shower was small but mighty!
All members of staff were welcoming, friendly and helpful, and we enjoyed a very tasty and filling breakfast in the morning.
Check-in and check-out were all completed via a text message. Very easy and convenient.
A thumbs up all round. Would definitely stay again if I was in the area.
My only issue (not with the accommodation) was the mobile phone service in the area was poor on my network. Struggled to get my...
"The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant."
"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."
"Stanbrook Abbey Hotel is amazing in all respects. It’s historical and very attractive set in extensive grounds.
The rooms are spacious, well appointed and comfortable.
The staff are lovely and very helpful.
I only had one meal in the hotel and it was excellent.
I have no hesitation in recommending this hotel, it’s great."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.