Search Chalets in Broad Oak

"Pleasant stay "

"Staff make the stay worthwhile!definitely!breakfast and evening meal great value!WiFi ok!beautiful old hotel but needs refurbishment all over!"

"The hotel is looking a little tired now and could do with redecorating. We arrived a little early for check in, but reception was unmanned. We waited about 15 minutes and pressed the buzzer 3 times but no one materialised. The room was cleaned well apart from a glass being smashed in the bathroom, when we got back there were still several shards of glass on the floor which were dangerous in a bathroom. The hotel’s location is excellent and close to restaurants and shops."

"Decent breakfast great room"

"Everything was perfect in our stay room was clean and nice all the amenities were good was a shamed that the hot tub wasn’t operating in our stay"

"I eventually found a double room which I thought was good ( my first one was cold) only to find that there was a humming sound that kept me awake coming from the two ventilators/generators on the roof outside my window BUT Lauren from reception was fantastic and is an asset to Cooden Beach Hotel, well done Lauren and the other members of staff👍The Spa massage was great but I thought a little pricey, having said the above I would still recommend Cooden Beach "

"I’m sorry to say this was a bitter disappointment. Please don’t be mislead by the 5 star grading. This is just about a 3 star at best. The executive room mattress must be over 20 years old the way it’s it’s dipped and given way. Had to sleep in the middle and woke up with a terrible back. Food was really terribly basic. Staff are lovely and couldn’t fault their friendliness which was the one benefit. "

"Our stay was fine and breakfast good but first evening room had no heating on. Room was chilly and we asked reception about it and was told heating comes on at 6.30. We asked again at 7pm and the Manager said to reception they could put it on for an hour. Never heard of anything like this. Apart from that staff were very pleasant and breakfast good. "

"3rd visit & always provides a great service. "