"I booked my stay from the 5th to 9th at one Holliday Inn Express Location in Houston. Upon arrival, I approached the front desk to pay for my hotel stay in advance, I was then advised by the hotel manger by the name of Vanessa who assisted with my checkin and gave me their statment upon payment, to which made no sence after calculations showed I was charged an additional 140.00 charge which made my total amount stay 618.00 for a 3 star quality hotel (google is not telling the truth) when as the Manager Vanessa why is there an upcharge of additional 140.00 for a reservation I booked a month in advance? (feb 5th) Mangers reply was [you will need to contact your third party vender] so Called Expedia Sarphak on 03/05 regarding over payment of booked hotel stay at Holliday inn express $494.65 when my balance ŵas as is in my statment 478.00 - 97.00 deposit should've been 381.00 estimate. After explaning this with Sarphak thru Expedia was advised there sending this case for review and please allow 72hrs never recieved a response. I this kind of service is unacceptable for your company. As well this is the irresponsible marketing and it should not be accepted to any person who wants to book within your company. Having hidden fees? I thought that if you book online and you put a deposit down on for it, then the price is locked, PERIOD!!! This honestly, is unacceptable her Expedia as well as Holiday Inn and I will never book with either parties again."