"- le plus important : nous n'avons pas eu accès au logement pour une des 3 nuits réservées et payées. Nous avons dormi à l'hôtel!!Nous fermons la porte de l'appartement avec les clés à l'intérieur (un double des clés était dans l'appartement mais nous n'avions pas eu l'info)Nous échangeons par messagerie Abritel avec le contact NourNest de la location qui nous informe que d'autres clés sont disponibles dans une autre boite à clés. Avant 20h nous essayons le code fourni mais il n'ouvre pas la...

"Checking in, we met another guest trying to enter our room as they've been shuffled around (whole building booked). Our codes didnt work and had to communicate for a while to grab the right ones. We've booked the deluxe room, however we were given the economy; there was only a bed and a few chairs and a table, our room did not match the photos. The owner/manager confirmed that we were given the "correct room" and that the amenities booked for the deluxe room were the same given to us,...

"StarNest Shepherd’s Bush is a fantastic, modern retreat that perfectly balances style and comfort. The apartment was impeccably clean, featuring high-quality finishes and an incredibly comfortable bed that made for a restful stay. Its location is ideal, situated on a quiet residential street just minutes away from the Tube. I particularly appreciated the seamless digital check-in and the lightning-fast Wi-Fi. I’ll definitely be staying here again and highly recommend it to anyone visiting...

"Huge, modern, clean, luxurious apartment."

"Mi estancia estuvo muy por debajo de lo esperado. A nuestra llegada se nos asignó una habitación ocupada, lo que obligó a un primer cambio. Después fuimos trasladados a la habitación 106, que presentaba graves deficiencias de limpieza e higiene. Tuvimos que comprar lejía y paños para limpiar nosotros mismos el baño y otras zonas, y aun así la habitación resultaba prácticamente inhabitable. Durante la estancia sufrí una reacción alérgica. Posteriormente nos trasladaron a una tercera habitación...

"We had a wonderful stay at this quaint and cozy flat in London while visiting our daughter who was studying abroad. The perfect size for our family of four. It was very clean and tidy. The host, Iona, was very helpful. The check-in and check-out process was very simple and was communicated clearly to us. We were even allowed to check-in early. On our first night there we had no hot water but the issue was resolved with a few quick messages to the host. This flat had everything that we needed. It...

"I had a great stay at this apartment in Shepherd’s Bush. The place was clean, modern, and exactly as described in the listing. The space was well-maintained and had everything needed for a comfortable stay, including a well-equipped kitchen and a cozy living area.The location is excellent, just a short walk to shops, restaurants, and public transport, making it very easy to get around London. Despite being in a lively area, the apartment itself was quiet and relaxing.The host was responsive and...