"Great hotel and friendly staff. Note for the check in: you cannot self check in as Expedia does not provide a QR code or the other necessary information"

"Our room was quite nice, located a few minutes from the town centre and sites. Priced fairly, and the staff quite friendly. If you stay here make sure you book reservations ahead of time for both dinner and breakfast, as they need time to prepare for their guests, and keep an eye on their restaurant hours."

"We didn't use this stay. We realised we had inadvertently booked the wrong night. Upon trying to swap the night we were told no. No swap no refund no nothing. It was super hard to get through to the property, phone just rings constantly. We had to go via a third party who did try for us but to no avail. Our fault but no assistance from the property"

"Good location and staff was helpful especially the cafe-breakfast person!"

"There was no refrigerator or microwave in the room, which was a no-no for me, and there was no safe in the room to keep your valuables when you go out. The room was not cleaned on a daily basis"

"Visiting family. Super friendly front desk. Simple and adequate breakfast buffet. Room is simple, functional and air conditioned. Which matters when it’s 32C outside! Loved my stay, been 15 years since my last stay here and if anything it was better this time. Good one night spot if you need to visit Rugby"

"Nice staff"