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"Staff lovely and approachable, very helpful but no heating in rooms, limited food menu"

"Receptionist Madeline was very friendly and welcoming and the whole stay was perfect. The meal last night was very good. Will definitely return as soon as we can."

"The room was spacious and clean, the receptionist, Sophie was friendly and amazingly helpful and the stay was lovely. "

"Very friendly staff. Good facilities, great breakfast. "

"yes "

"Staff were all friendly and courteous, room was great"

"Very conveniently located for shopping, restaurants, the Historic Dockyard and transport services to the Isle of Wight. Parking was easily accessible and convenient in the very close by multi storey. We did need to move room during the stay due to a water leak from the room next door. We were out for the day when this happened but the staff moved everything and kept us fully informed along the way. Really excellent service! "

"Great hotel . The room was really clean & well decorated, the staff were so helpful & the food & location were excellent 10/10"

"Room was amazing great size for the "