Borough Green Vacations

"Staff all friendly. Breakfast nice, would have liked a fried egg. Rooms spacious and clean. Plenty of parking. Fan in room very dirty, needs a good thorough clean. Good that there was an iron and ironing board in the room. Did not like that there were only tall chairs in the bar, as I am not a very tall person I struggle to get on them and found them uncomfortable. Good selection of good and drinks in the bar, reasonable prices. Would definitely stay again."

"The hotel was very poorly staffed throughout our stay. 75%+ of tables had dirty glasses / empty bottles that needed clearing. All draught options were off at the bar and we were charged 20% service for opening 2 bottles of beer. The spa was ok but very tired. The changing rooms had a lot of broken plastic worksurfaces. The pool itself was ok but had clearly had a rushed refurbishment with a poorly fitting pool liner. It all felt quite claustrophobic. The jacuzzi was way over-chlorined...

"Far too hot to sleep in, handheld fans will not blow hot air around a room so really uncomfortable Shower water pressure was awful. You’d get a better shower in fine rain."

"As other reviews have said the property is old and creaky and furnishings and carpets could do with being updated. The hotel is right next to the castle, pubs, restaurants and-supermarkets and is a great location. It’s a shame really as it could be really nice if a bit of TLC was added to the rooms and especially the entrance which really needs attention. Another Plus is the staff are really nice."

"Great room in a lovely old pub, the staff were great friendly and welcoming, we had dinner and breakfast which were both really good.."

"The place is cool, spacious and on point. Staff were very friendly and helpful. I can recommend it any day …."

"Very pleasant staff always helpful."