"There was roaches all over the room and bathroom"

"I didn’t even stay there. First of all they didn’t even send any instructions in advance. Then they sent me to a different location. The room was in a three bedroom place which I wasn’t aware it’s a shared space. There was no heat (it was 40 degrees in NJ) no toiletries including toilet paper or towels or shampoo. I just left immediately and put a stop payment on my credit card charge. I’ve never had this experience before. "

"I did not know it was like a boarding home type of situation didn't there and I came there with five other people there was no way I could stay in it I didn't know that it was three other people and there was somebody in the room that was assigned to me when I booked it and paid for it so I did not stay at the property and I would like my money back a refund thank you I had to book a whole another hotel"

"This propery says entire apartment. It is a room with a toilet (at best). Others are shared. I text the owner that there was no heat when I checked in, he text me 30 minutes before check out. I went to The Marriott and had a comfortable stay. The room is in need of repair. Blinds are see through, etc. Forget about this."

"Absolutely horrible, They lied about how we would be accomodated, the information they provide is completely confising, what they ask of the guests in terms of how to enter and what codes and rules, is just as confusing, they made us wait an hour after our arranged arrival, completely disgusting, they should not be allowed to provide any type of service "