"When booking there should be a note that all Family Suites are accessible. I make it a point to not take up these rooms & I don’t like showering on the same floor that shares the toilet. I’m also don’t like using shower curtains in Hotels."

"I only had access to the wifi being on the 6th floor. I had to go downstairs if I needed to use my phone for anything else. I didn't eat breakfast there but heard it was good and there was a good variety to choose from. It was £23.50. The elevators were hit and miss but there was always at least one working. Same with the escalators. I didn't have a window in my room so there was no context of time. The room was soundproof and the walk-in shower was great. The hotel is in a fantastic area with a...

"Booking was cancelled by the hotel and was only notified whilst travelling there (6 hours after booking) as booked same day. Got to the hotel to be told to check the Expedia site for other hotels as was told they could not do anything. Staff were extremely unhelpful"