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"Clean"

"The staff is amazing. Is not so close from the city but there is public transportation (just check the times), the mall is close by and a lot of shops there. "

"The location is excellent, scenic, perfect for families. The children (lots of them of young age) were well behaved. The hotel and surrounding area has many things for young kids and for adults. The meals (optional) were excellent at the brasserie. We did not try the restaurant with 4 course meal. The library was a beautiful room in which to work (or play board games) with a glass of wine. I would make one suggestion that at check in they should give you a tour of the room so that you know all room features (including how to turn off the standing floor lamp — switch on top). There is no AC but a nice fan (which we did not notice on first night. Still, there was an iPad with all hotel features provided. I think one could play music on iPad and it will play in each room? All in all worth the money The pool is natur so if you don’t like algae, you may not want to swim "

"Very nice and clean, comfortable bed. We liked that they had extra pillows."

"Bare bones no air no ice, no fridge."

"Ein schönes restauriertes Hotel im alten Stil mit freundlichem Service un Bedienung!!!"

"The hotel is a good walkable location for accessing the town center and Schloss. Staff and check in were excellent. The rooms were spacious, modern, well decorated, and clean. The mattress and bedding were very comfortable. The parking garage was inexpensive and there was plenty of spaces. That is the good. It was a hot June weekend and a key criteria for choosing a hotel was an AC cooled room. Outside during the day, it was 32 centigrade. The room at check in was close to 30. When we returned in the evening the outside temperature was 24 centigrade. The room was still close to 30. We turned on the AC, all it did was blow warm air. Front desk was not able to assist. We were forced to sleep in a hot room that never cooled over the course of the night. Cooling should be based on room temperature and occupancy, not outside temperature."

"Perfectly located for arriving by car and visiting Wismar. Parking was easy and free. We had a superior room which was very spacious with a large bathroom. The room had every facility you could want. Very pleased that there were no cushions on the bed, good quality bed linen and towels, charging points beside the bed and lots of storage space. The staff were lovely and the service was good, as was the breakfast. We had no complaints at all. "

"Very friendly and helpful staff. "