"The place itself was immaculate. However the moment we checked in we went to the spa where the cryotherapy was broken and we couldn’t order any refreshments as the lady said she couldn’t leave her post. We waited for over an hour and half for dinner and there was no advice on things to do on activities."

"Why is the rating so low? Because the photos and the description do not match reality. The listing clearly states that guests have access to a BBQ (as shown on the website), but the real photos do not confirm the presence of any barbecue area. In our messages, we were informed at the last moment that there was no BBQ at all. The host even suggested that we could bring our own barbecue, which clearly shows that the listing was misleading. When I asked, “Are you denying the information on the...

"Great apartment, lovely village location and ideally situated just outside of Cirencester (10 mins) for access to the local area and Cotswolds.Communication from the hosts was great, check-in instructions and directions were clear and the self check-in / out process was super simple.The apartment although compact was comfortable, well equipped for a self-catered stay, and most importantly clean. Vehicle parking was simple and convenient, amenities such as WiFi included and appreciated.I'd...