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"Hygiene needs improvement, but the staff was responsive and sometimes very attentive. The facilities were good overall, except for the pools, where surface issues may have caused swimmer injuries. The activities and activity staff were excellent, and it’s a great destination for a family vacation."

"Okay "

"Our 2nd visit to this hotel as we found it great value for a fun and also relaxing family holiday. We loved the Beach location where you wander straight down from the hotel - and enjoy your all Inclusive drink here too. Sit and relax with gorgeous view of the ocean or take a dip in the crystal clear Sea. Blue Bay is such a perfect spot for snorkelling , straight from the shore you can see the marine life . We loved spotting all the fish, my daughter favourite being the 'Minecraft fish' (box fish). Also make sure to take advantage of the complimentary glass bottom boat trip further out into the Bay. The staff were fantastic, from check in to The Bar servers, waiting team in the restaurant and cleaning crew . Many of the servers recognised us from previous years and were once again friendly and helpful. They particularly took time with the Kids to ensure they were happy! The Hotel manager also took time to sit with us and talk about how we were enjoying the holiday. Mostly I have to mention the Club Coralia entertainment team, Yoan & Emmanuelle who absolutely made the holiday! Their efforts and enthusiasm which is recognised a genuine passion for what they do gave the kids the most wonderful experiences and memories they will cherish forever. Nothing was too much for them and they constantly went out their way to ensure the kids (and grown ups) were having a good time- even happily being chased and pushed fully clothed into the pool! Their kindness and warm smiles. Mostly I "

"The staff were very friendly, there was never a time that you were not greeted by a staff member no matter what there role was there. We felt so welcome! "

"Great service, lovely staff and very nice food. The flame and tide restaurant and aqua restaurant are fantastic. Rooms are refurbished and are very high quality. The grounds are also lovely. Entertainment at night is low key but very good. Our son loved the kids club eh oh was excellent. "

"Great property in a fantastic setting. Downside is the food and restaurants with lack of vegetarian food options available."

"Food was great staff very helpful "

"he friendliness and attentiveness of the staff are what really sets it apart (special thanks to Rohan at Royce and Yash at Mixologist who took exceptional care of us). Beyond that, just stellar all round; the suite, the location, the food, the cleanliness, the facilities. This is our third time visiting, and no doubt we’ll be back as it’s proven very reliable."

"So I’ll start with the positives. Staff was friendly, room was clean and pool was nice and breakfast was nice to start the day. My room did have a rather warm pleasant smell for most of the stay and I was below the rooftop and the music played ALL night so base could be heard through then ceiling. Overall the stay was fine. Rooms were nicer in photos and there is not much around the hotel but the little beach is pretty and a nice little restaurant next door. "