"The room we were placed in was not the room in the photo when I booked. We were placed on the 2nd floor, but there are no elevators, so we had to carry our luggage up the stairs. I am not handicapped, but did have a knee replacement, and need the other knee replaced, so walking up stairs with luggage was not super easy either. The bathroom was incredibly small, and the tile around the edges of the floor did not appear to have ever been cleaned. The shower was slippery, and the shower curtain was stained. The TV was tiny and did not get any 'premium' channels, as the website stated. The channels that did come in were fuzzy. The pillows were flat and small. Thankfully, we were able to get additional pillows from the front desk, and those were better. The breakfast area was very small; there was no fruit, but they did have a waffle maker. I almost added some milk to my coffee, good thing I thought to smell it first. We did not bother to eat breakfast on the 2nd day, but on the 3rd morning, ants were crawling all over the counter. I let the clerk know, so he came out with a towel and wiped the counter, just up to the toaster and waffle maker. Within minutes, the ants came back. We were charged a substantial amount for a small, subpar room. I really wish I had booked at ANY of the other 3-4 hotels that had the same price. I assure you, if the pictures had been of the room we were given, I would NOT have booked this location at the price I was charged!"
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