"Highly Disappointing and Unprofessional Reservation Management
This review outlines a series of significant failures in reservation management and guest services experienced by our party, which negatively impacted the commencement of our stay.
Reservation and Payment Issues
I had secured a confirmed booking for four rooms via Expedia, with payment completed and confirmed prior to arrival.
Initial Check-in: The first three groups of guests arrived to find that, despite the existing...
"Highly Disappointing and Unprofessional Reservation Management
This review outlines a series of significant failures in reservation management and guest services experienced by our party, which negatively impacted the commencement of our stay.
Reservation and Payment Issues
I had secured a confirmed booking for four rooms via Expedia, with payment completed and confirmed prior to arrival.
Initial Check-in: The first three groups of guests arrived to find that, despite the existing...
Julius