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"Good mattress. Clean"

"Holiday inn Express always does what it says on the tin! This one is about a 4minute walk from the Train station and conveniently situated for shopping restaurants and concerts "

"Nice clean hotel Very impressed"

"Clean room "

"Fantastic Hotel. Great location, Lovely room. A great Bar, but didn’t stay in there long as it was just way too expensive. Lovely staff. Such a shame about the guest prices, I can’t comment on the Breakfast, again it was extortionately priced, but no issue as there are amazing local dining options all within easy walking distance!! Room Service is questionable? We tried getting food / snacks later on but “the kitchen was closed”? Would be so easy for a Hotel like this to offer an all night cold sandwich menu. A tip for visitors would be to eat early as unless you want an over the counter Kebab, getting food later on (after 9PM) seems to be a common problem anywhere in Birmingham city centre. Despite the negatives, we’d definitely stay again. Birmingham city centre is fantastic!! "

"Clean room, with friendly and helpful staff"

"Was excellent stay room very clean and quit staff very friendly "

"Great hotel, will stay here again "

"Room was spotless, we stayed in room 1627. Nice and spacious, was very quiet. Staff were very tentative and friendly."