"generally pleasant experience. but the hotel was a bit rundown and dirty."

"Room air conditioning was already on when we checked in. Room was very nice and clean."

"We had a family emergency so a lot of the family had to come to Hartford. I booked this room due to the close location to the UConn Hospital and the family home in Rocky Hill. 2 other family members also ended up booking rooms here. The property was not what we expected. The lobby wasn't clean, the elevator was broken almost everyday, the reception wasn't amply staffed; as a result, our stay wasn't the best. However, the rooms were clean, so that was a plus."