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"The room was alright just smelled a bit funky. It also felt like I was the only one in the whole place so that was a bit unnerving. Aside from that I can’t really complain. Staff was cool"

"The front desk, Stephanie L went above abe beyond! I would stay here again because she made me feel like a VIP, as she did with everyone else who checked in. She is great and very professional with New Haven charm! Thanks Stephanie!"

"Clean room."

"The room was exceedingly clean, remarkably so. That was good. However there was such a strong air freshener / cleaning product smell that it was hard to breathe and I had to take allergy meds. This makes me not want to stay here again, despite the impressive cleanliness. The windows did open, but only one stayed open on its own. The blackout / privacy curtains were not designed to close and the thin curtains were not enough to insure privacy, had to change in the bathroom. I was able to charge my EV next door at the level 2 charger at the dispensary, which was very helpful. "

"Great stay. Room was high tech. Easy walk to local restaurants. "

"The room was dusty and dirty especially the bathroom, Please be aware of noise at night! There is a nightclub across the street and you won’t be able to sleep at all. The staff are okay. Do not recommend to stay here. Please go to another Hotel. "

"Customer service was extremely poor. Rashheda was fabulous getting me in early, but that’s it. The amenities were terrible.. one pack of coffee, one sugar and one creamer and that’s all you get in your room. Are you kidding me? You turn on the heater or the air conditioner it’s so loud that you have to turn it off or you can’t hear the TV… no outlets in the bathroom when you’re getting ready to go somewhere. Extremely poor customer service… people weren’t nice people weren’t helpful. I would never staythere again."

"Not clean, no hiegenic, staffs are not helpful, wifi was not there even it was promised during booking "

"The food was absolutely delicious!! However, some of the staff were rude, inconsiderate, and frankly didn’t seem to want to “deal with us.” On a positive note, one of the bartenders and receptionist were delightful to talk with and were patient, and respectful. Along with this, the cleanliness of the room was simply okay. There were stains on the bedding, no liners in the trash cans, and the floor had salt and stains marks on it as well. And when we tried to ask for housekeeping to clean it while we were away, we came back to a room in the same condition as we left it unfortunately. Overall, a pretty decent experience, but 4 stars because the staff members that were out of this world brought the experience up from 2 stars. "