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"Stayed several times now and they are consistently excellent at everything "

"The room was warm, comforatble and completely clean. The cleaners were excellent. Loved the complimentary drinks in the fridge and biscuits/crips. James was exceptionally helpful when I asked about the fridge and dinner. Parking was plentiful and easy. I didn't eat there but there is a supermarket open till 10PM and a KFC a couple of minutes walk away. I would certainly stay here again. Thanks."

"After a long journey it was lovely have a sleep in the really comfortable bed. Whilst I did not use any of the amenities from what I saw they were good. I plan on staying longer next time. "

"Outstanding service"

"Always a pleasant stay"

"Came into Gravesend from London for a friend's funeral. Checked in early without any charge...room was spacious and warm, loved my room as it had the LAKE view, very relaxing. Food (breakfast and lunch) was nicely cooked, fresh and hot. Adequate lighting in room and bathroom. Water temperature was perfect. Beautiful and efficient staff. Thank you 😊 💓. I will be visiting again"

"I had a great stay at the palms. I stayed for four days for a wedding event that took place in the event center. The staff were warm and most especially Nicholas at the front office also the housekeeping team that came in every morning for the room cleaning. The entire team was helpful. The Palms is near Harold Wood station, where you get on the Elizabeth line to take you to Heathrow airport or connect other places in the UK. Amber cabs are available to take you to the train stations or anywhere you want to go. Overall, I had an amazing time and will definitely visit again. "

"Very good room "

"The Staff were very courteous and helpful. The room was spotless, comfortable and spacious."