Bells Yew Green Vacations

"Staff excellent, as was food. We wouldn't visit Royal Tunbridge Wells again but would stay at the hotel again"

"We had pre booked an early check-in for noon. We arrived at 12.10 and there was much confusion and delays which meant we got in at 12.30. Four adults had to change and get ready for a wedding and it cut our time down and caused unnecessary stress. One person at check-in on a Saturday when there's tons of weddings is not good. She was overwhelmed with baggage and queues of guests. We were charged £40 extra for this and it should have been much smoother than it was. "

"Quirky stay in Tunbridge Wells. The theme is fun and throughout the restaurant and hotel- decorations, staff uniforms, music and menu options. Lots of parking right outside. Food was lovely. The breakfast had unlimited coffee and juices and lots of options. The only downside was we went in the heatwave and the only thing available was a small desk fan so the heat was unbearable in the room so we slept really badly, could do with additional larger fans in the rooms"

"Great room. Friendly helpful staff."

"A lovely traditional pub within striking distance of many beautiful places. The food was always great particularly the breakfast and came out wonderfully hot and on hot place which is so often an issue in other hotels. It's lovely to sit out in the garden and we were staying while the World Cup and Wimbledon were on and it was easy to catch the games in the evening but also lots of space to get away from the action. All in all if you're looking for perfection and a name brand hotel for your...

"The hotel was beautiful and spacious. When we were there we ate both dinner and breakfast outside which was lovely, again looking over extensive grounds (although oddly the second tier of the garden below the main level was not well maintained at all) However the feel of the place was a bit chaotic and we heard a number of guests complaining about things which should have been easily remedied (tvs not right, AC not entirely working and so on) We had a lovely dinner but one of our servers made...

"Fantastic location for the event i was attending. Close to local shops, pubs & cafes. The hotel staff were polite, very warm, welcoming, accommodating & friendly - a totally lovely experience. Would highly recommend to family & friends. The hotel can only accommodate able body individuals..... no wheelchair access and no facilities Re: lifts The stairs are narrow in places"