البحث عن فنادق في بيليفيل من SAR 214

"The stay itself was okay, but the hotel takes zero responsibility for issues with third-party bookings and payments. Management continuously passed the buck, claiming everything was the third party's responsibility rather than helping resolve the issue. It was so frustrating that I cancelled my plans to extend and moved to a different hotel for the rest of my trip"

"Na"

"Starting with the staff, while they were not rude, they were underprepared, and had someone who couldn't check me in without talking to the manager making me wait a while with all my luggage. Otherwise staff was fine and respectful through the whole process. The property and utilities and room were horrid though. It was disgusting, cobwebs dust dirt mold, nothing was properly maintained and the only thing they did was change the sheets and trash. The room itself was in horrible condition as well...

"Clean and organized"

"Medium"

"It was so bad that I didnt even stay! Checked in and checked right out within 5 minutes and since then, I've been trying to speak with someone about my refund and they've yet to get back to me. Terrible experience all the way around!!"