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"Staff member who checked us in was polite and pleasant. Lovely clean and spacious loft room, huge bathroom which was on the lower floor. Beautiful sort white towels (although we did only have one bath towel). Breakfast hamper was great. It would be useful to have had a small table to eat at."

"I liked the area. We used Richmond as a base to tour."

"Absolutely brilliant hotel and pub/restaurant."

"Staff were friendly and attentive, made our stay very enjoyable."

"Nice staff and lovely room . I especially liked the window seat "

"Breakfast was excellent."

"A lovely room and very helpful staff!"

"Bang in the middle of town. Lovely hotel."

"This is a proper hotel in the old school way. Courteous staff and a lovely feel, comfy bed, no parking charges, lovely restaurant and superb breakfast. Well done Mr Bannatyne. I will definitely come again. "