"The hotel is conveniently located next to Grand Batam Mall. The room is very clean and some complimentary soft drinks and snacks are available in the room. Front Office staff, F & B staff, Conceirge and Housekeeping & Maintenance staff were all very helpful, friendly and competent. Suggest that should be live band performing in the lobby lounge in the evenings."

"Poorly maintained. Infestation of cockcoraches!"

"I am a repeated guest and once again I am very statifised with the apartment. Keep up the good work"

"Property was clean just a bit more communicate to process with landlord, management, receptionist as the property not a hotel. So far is good"

"수건이 너무 낡았습니다. 3-4년도 더 된듯 낡았어요. 그리고 호텔 조식은 너무 맛이 없었고, 서버는 차와 커피를 구분하지 못해서 고객에게 냄새로 확인하라고 합니다."

"Bed n sofa has certain portion which has collapse inside...not very comfortable"

"Clean"

"The room condition is average. It will be good if there is a round of painting and also clean up the fridge, the kitchen as well as get rid of the ants in the toilet. The aircon is strong which is good. The kettle is working but take a long time to boil. The water pressure is good but the water heater can only provide moderately hot water. The rooms and hall are spacious and the location of the apartment is quite good, with Top 100 and some eateries within walking distance. The price is...