Find hotels in Barlavento from SAR 159

"This is a beautiful, well equipped hotel that lets itself down due to corporate greed, amateur level service and lack of attention to detail. The hotel itself, the ground, the pools and the setting behind Falésia Beach are stunning. The place was immaculate, the heated pools were glorious, the rooms were large and comfortable and we slept well. However, after paying for our stay upfront (nearly €1500 for a few days) we were basically informed that our money was not good enough. The front desk said “what we do now is put a hold on your card for expenses and we suggest €100 a day.” I said I’d like to pay as I go. I did not appreciate being told to pre pay, particularly being told how much I should be spending. It was presumptious, tacky and exploitative, especially given that the hotel restaurants are extremely expensive and the menus average. For the next 24 hours there was a red banner on my glitchy guest app saying my credit had expired and I must contact front desk. This eventually changed to in credit. Our experience eating in the hotel was only the sub standard breakfast, which staff could not keep warm. Cold eggs, sausages, pancakes, potato rosti on 3 occasions. We stopped eating the hot breakfast. On the 2nd day I told front desk about the cold breakfast and the rep was unhelpful; she wanted me to tell the restaurant staff, not her. Eventually she agreed to pass on the feedback when I also reported that my shower was broken. This isn’t 5 star quality. "

"Thoroughly enjoyed our stay! Such a lovely place to stay with lovely staff always so helpful. "

"Great hotel, however housekeeping staff nit as great."

"Beautiful resort with breathtaking view from the room. Wide spread of breakfast and 3 restaurants + Skybar for plenty of food. Azure bar will need to improve its service time. Otherwise location is perfect for hiking, and the city center is just 10 min walk with many restaurants. Highly recommended."

"New, modern hotel. Great pool area, breakfast was terrific. Location was good, if you had a car.TV had lots of English channels. No issues at all with the wifi."

"Spacious room in a good location. Not far from marina and train station. Good breakfast. Good pool facilities both indoor and outdoor. Disappointed that you couldnt borrow a wine glass for room unless arranged with room service for €5."

"Everything was fine but the Internet connection that it was very slow."

"Out of our 3 stays while in Portugal, this was our least favorite. The property is almost too big and they can't seem to keep up with the amount of work and reno needed to maintain a property of this size. It rained the 1st night we arrived and a water leak caused water to get into the electrical panel while we were sleeping and cut the power. When we woke in the morning and called the front desk they sent a technician and eneded up having to move us to another villa. The pics on the website make it look a lot nicer than it actually is. They also have no indoor pool or heated pool. They do allow kids to visit the spa pool from 8-10am but the pool guy is actually there at the same time, cleaning the pool and adding chemicals, which doesn't seem very safe!! And the "heated" pool wasn't even that warm. It was freezing! The food was mediocre at best. The burger was kind of mystery meat... The plus was the staff. They were all very nice and lovely. I wouldn't stay here again, though. "

"Kitchen - basic. Shops plenty"