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"Spacious room with a massive balcony. Very friendly and helpful staff. "

"I recommend this hotel and found it deserved a five-star rating. This hotel is centrally located near Rua de Santa Catarina. The hotel itself is quite new, modern and stylish. From check-in to check-out all the staff were friendly, helpful and polite. Most staff spoke some English. At check-in we were given flyers for day trips and tours. The breakfast buffet was good and we also had food and drinks at the bar and everything was very well prepared. The housekeeping was thorough and done well every day. Our room had a Nespresso machine, and a mini-bar with water, soft drinks and juice. Overall, this hotel surpassed my expectations and we would definitely stay here again. Thank you to all the staff at the BessaHotel Baixa!!"

"Just had an amazing stay! The staff were incredibly kind and always ready to help with a smile. The food was delicious, offering a great variety of tasty options. My room was spotless and very comfortable. Highly recommend this hotel for anyone looking for a top-notch experience!"

"The hotel is very good locatio ln the room is beatifull, clean and big..."

"We considered several hotels before making up our minds about the Intercontinental and we are delighted we did! It is an impeccable hotel! The décor makes an immediate statement of quiet grandeur and classic elegance. The lighting is a standout: the cascading chandeliers with their layered black shades and crystal elements, create a striking contrast and the polished marble floors, detailed with intricate geometric inlays, convey craftsmanship and permanence, while the neutral palette—creams, ivories, soft golds, and deep blacks—keeps the space timeless rather than trendy. The service is superb (all of the staff is great, reception, restaurant, concierge, etc). Rooms are very spacious and spotless clean and are provided with toiletries, bathrobes, iron with ironing board, great hair dryer, safe, coffee station, and mini bar! The bathroom is also very spacious and comfortable with separate bathtub and shower areas and a separate area for the toilette and bidet. The decoration of the rooms continue with the same ambiance created in the lobbies. The location is superb! The hotel is in the middle of everything and within a short walk to a lot of the touristic attractions. There is a very nice Italian restaurant called La Ricotta nearby which is definitely worth trying. Would most certainly stay again!"

"Great location. Hepfull staff. Lovely breakfast and room."

"Clean room and friendly staff "

"Beautiful hotel! Lovely staff "

"Laundry was done when we hung our tiles and didn't request it, so above and beyond but not fully eco friendly"