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"Only one type of communication is through WhatsApp messages. Very hard to solve the problem. I’m trying to get my deposit refund but after a month, I’ve been trying to contact, still don’t get any answer. "

"Definitely do not recommend. In addition to a horrible check in process, they started randomly asking us for security deposits. The apartment was wildly overpriced—we had a far better stay in a much posher area for much cheaper. Look elsewhere and get a better place to stay, if you can."

"非常不错的一个酒店，最最重要的是离机场很近，打车十来分钟就到了，高峰期也不怕堵车，离市区还是有点距离的，不过打车也还是很方便的，房间干净整洁，房间物品也是很齐全。"

"This is classified as a 4 star property and it has the amenities but not the maintenance. Our kitchenette had cockroaches through it, the bathroom was very mouldy with poor ventilation and it smelt terrible. I could see this being a 4 star when it first opened but I wouldn’t say it is now. Beware also poor communication from this hotel. The staff seemed nice enough in person but even Expedia couldn’t get through to them in the phone when I asked for help to confirm whether reception closed ...

"Good for a layover 😊"

"All good and helpful. Clean and tidy. But not easy to get there."

"Solo travel, just needed a crash pad for the night near the airport, which this was great for with plenty of eating out options nearby"

"good"

"The view very nice"

"Schoon, fijne bedden, ruim, goede voorzieningen, snelle en vriendelijke reactie eigenaar."

"若是來不及櫃檯服務時間check in，大樓一樓超市外有保全櫃檯，可以協助入住，並告訴你住在哪一棟。雖然還不到一塵不染的乾淨程度，但是可以接受的！cp值算高"

"Excellent stay at Veone Hotel Kuala Lumpur! I had a wonderful stay at Veone Hotel Kuala Lumpur in Quill Residences. Everything was excellent from check-in to check-out. The room was clean, comfortable, and well-maintained, with everything I needed for a pleasant stay. The location is fantastic — very convenient and close to many attractions, shopping areas, restaurants, and public transport. The residence itself is also quiet and secure. The host was friendly, helpful, and very responsive...

"the kettle is not working. the air conditioning is not cool or too cool"

"Will be coming back next year been here since 2023 till 2025. Awesome place & the owner very easy to communicate with her too thanks."