Find all hotels by Independent in Bansko

"Lovely Hotel, with a great first impression. Morden looking and equipped. The Reception and Restaurant staff were very friendly and helpful. Housekeeping team, were great by always maintaining the room clean. The food was nice with great selection. I would recommend and would definitely stay there again"

"Spa was big enough. But not very spacious. Breakfast was good enough and good service. Especially thanks to Boran Baz there. He was very helpful and nice in the breakfast.. "

"friendly and helpful staff, good location "

"Was very relaxing and central location to the everything. A lot of amenities and in walking distance."

"Close to slopes, amazing room great buffet breakfast and shuttle service every 15 min to slopes and back is great addition. "

"Unable to control heating in the room, lots of damage to walls, doors, windows and facilities. Did not feel like any maintenance took place in the hotel"

"Nice hotel and clean. Quite a bit out of the main town so if you dont have a car its a long walk there / back. Rooms were very loud, could hear people talking all night and hear doors banginfg etc. Also our room on the second floor had a constant whirring noise like from a large pipe or boiler or something. MAde it hard to sleep , that and the uncomfy beds & pillows"

"Only two member of staff were kind and courteous: Chris at reception and the young woman at the spa. Everyone else was borderline hostile. The rooms are run-down and unsafe, nothing is supplied for using the kitchenette and there is absolutely nothing complimentary, not even a tea bag. The sauna, swimming pool and gym are ok, Breakfast is also not too bad. Hotel etiquette should be enforced, such as not shouting in corridors and not smoking in rooms, which appear to be tolerated. Location is good."

"good place - excellent breakfast, clean and worm we liked it! "