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"Excellent staff. Our bellman Zihan made us feel at home from the moment our car pulled up to the hotel. He had great recommendations for tours including how much to negotiate for the water taxis, he helped us translate the language with our Dart driver, and he helped us secure transportation to the night market and back. Our check in staff was efficient and friendly. The breakfast was great! Breakfast had a good selection of both American and Asian style foods - loved the crusty bread they had available each morning. The breakfast staff was as all very sweet. The hotel is within walking distance of many sites and includes a shuttle to the Gadong night market. I definitely recommend staying here. "

"Loved my stay at Embun... Exactly the weekend staycation for my wife's birthday... When you stay at Embun, get ready to be transported to a tranquil zone... The room was cozy, clean and complete... Immerse in the beautiful sunset and sunrise on the Brunei river bank from the comfort of your bed while sipping your tea/coffee... You might come for the view, but will leave with a heavy heart because of the warm hospitality of the owners who get out of their way to keep you good company and tend to your requests... I requested for a cake to surprise my wife; and Diana was gracious to help me and even bought a bouquet of flowers as her personal touch... That really exceeded my expectations... I am really thankful for the way she made my wife's special day even more special... If you are a foreigner, she will be happy to assist you as your personal tour guide... Especially if you are a solo traveller... Food? Embun has a restaurant located just below it, called Braai where good food awaits you... For my fellow Muslim travellers, they have a cute and comfortable surau/musolla for you to pray with your family...Overall, loved my stay at Embun... Definitely recommending the place to my friends and family... I found my place where I can have my reboot... Was thinking of gate keeping this place (haha), but I feel the owners deserve more people to know about this place... Happy to contribute even a little... "

"Great"

"The airport shuttle was easy to find. The manager and the Starr were very helpful. City tour arranged free by the hotel is a very nice gesture."

"Very good "

"The suite I stayed in was an incredible size and spotlessly clean. The location was brilliant for the shops and restaurants nearby and staff were all friendly. "

"It's very nice to stay in Bandar seri Bagwan, Brunei People are very friendly Nice food "

"Nothing "

"Over the years I have stayed in hundreds of hotels and the staff of the Al-Afiah would be rated in the top 5% of the staffs I have dealt with! Very, very, friendly and helpful."