Find all hotels by Independent in Banchory

"Only issue was the hairdryer very weak, took forever to dry my hair. No other issues staff very nice."

"The hotel was in a fantastic location and most of the staff were helpful and fairly friendly. The toilets are not easily accessible for guests with mobility problems and the vegan meal was dreadful."

"Unfortunately, my experience was far from what was advertised. The condition of the hotel did not match the images presented online, which I found to be misleading. Upon entering my room, I was very concerned to find that the bedding had visible burn marks, consistent with cigarette damage. No headboard for the single beds. In addition, there were both dead and live moths present on and around the bed, which is completely unacceptable from a hygiene standpoint. The overall cleanliness of the room was also poor. Thread bare carpet, marks & stain in the bath. There was a noticeable build-up of dust on the skirting boards and along the tops of the windows. Furthermore, the room had a very strong smell of bleach, which made the environment uncomfortable and raised concerns about how the room had been maintained. I did raise this with reception, and brought him proof of its condition. Advised I would like a refund he said I would need to take it up with my booking agents and he would authorise this. This experience fell significantly below the standard I would expect and has caused considerable dissatisfaction. I would appreciate it if you could investigate this matter "

"Shower had no hot water. Deputy manager came up quickly and brought me a plug for the bath- which was missing…"

"Nothing not to like!"

"Nice hotel , I stayed here a year ago and said getting served at the bar took ages, a year later same waiting time, frustrating , tried to watch the football and in front of the screen they have put a pool table there so people playing pool are blocking the screen for everyone."

"The place is picturesque and it could be so much more if they put effort in. The bed was comfortable but not the pull out bed. The breakfast was ok, staff was very limited sometimes you were waiting half HR for a seat when really there were not that many guests. The pool had some work done and the saw dust was sitting on the side for two days. Shame as it a lovely building."

"Clean rooms, helpful staff. Very nice. Parking directions could be clearer. But the staff was very helpful with it."

"Very nice one-night stay. Lovely building and grounds. A bit too cold to enjoy the outdoors, but the gardens and general outdoor areas are very nice indeed. Would be fabulous on a nice warm sunny day. Rooms are large and comfortable, although facilities look a bit dated (not necessarily a bad thing if you like things old-school and traditional). Lovely staff, very welcoming. "