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"I would never return to this Avani location! Not only inconvenient; communication with your on site team is poor to none. Food basic, restaurants all empty - we stood in the Aqua restaurant for 20 minutes @ 1pm no staff no service. Room service was great but the dirty plates sat outside for 2 days. Drinks good. Although we paid for an upgrade there was no really benefit and the walkout pool was nothing special we were isolated, the area didn't even look opened for the season, they placed us beside an unit that was being renovated - so when we were sunbathing and swimming we were watching and being watched by the people painting and moving furniture on the deck; vacation, peace and quiet? We were surprised by a Monitor lizard swimming 2 feet away from us OMG, we would never swim in that pool again. The beach is laughable. + handwritten receipt at check out, they over charged us 2,000 TBH per day (as they cant find the manger - had to ask them to spoke English as the were talking about us). Plus our requote for early check out due to there email about an Indian wedding being held at the hotel 3 of the 6 days we booked. All we needed was a week of no stress; that's not what we get. Just make it better for the next people visiting your location; bring this location up to the Minor Hotel standard! "

"Decent stay overall As other reviews mention the property is tired in some aspects and location isn't perfect however the rooms were good and staff were friendly. Breakfast was excellent and the pool was a perfect temperature. Overall be prepared to factor in travel to Hua Hin or Cam Am but from a value for money perspective there are no complaints "

"Excellent resort. Me and my wife stayed 5 days. Food was ok. Breakfast buffet was good. Amenities are amazing. Loved this resort."

"I love this place "

"Loved this hotel! My only quip is that the Lanna needs a mosquito net. But honestly, the place is beautiful and I would probably risk another bite and stay again! :)"

"Nice resort"

"Thank you to the intire team for making our stay so memorable. Your hospitality was outstanding. A special thanks to Mr Ekalak Charnchatchawarn for paying attention to detail during our stayed at the hotel. Despite there were being an Indian Wedding, we enjoyed it and found some peace and quiet. The Kids Club team made my granddaughter's time unforgettable, and I really appreciate it. She was fully engaged there from the beginning to the end. The food and service were fantastic. The Sheraton is a wonderful place to spend time with family and friends and we'll definitely be back."

"Nice pool, nice staff, good area"

"The beach is only accessible at low tide otherwise you have to take a taxi to get to a decent beach, this is misleading on the adverts as it states “on the beach”. Beautiful hotel in a beautiful instagrammable setting. Not a western 5 star standard at all. Nice stay, but disappointing for me as I wanted to walk on the beach. "