Find Hotel with a Concierge in Bagni di Lucca

"Very effusive welcome at check-in and help to park. Junior suite room very spacious, bed large and comfortable, I liked my pillow, OH didn’t like his. Room and bathroom clean. Hardwood floors meant wilderbeest occupants of room above kept us awake at all hours; must be migration time. Breakfast plentiful with many good things (including Prosecco) but real juice is extra, very odd. Best to stick to Italian breakfast ingredients IMO. Lucca is very compact within the walls so nowhere is very far to walk but this is a well located hotel very close to the famous San Michele. It isn’t an “excellent” hotel in the luxury category but it is very competitively priced and good value."

"The room was spacious and clean. The staff were very helpful and cheerful The spa was great."

"Clean room, nice staff, great breakfast and cafe for snacks. Loved my stay. There are some hotels a little closer to the city centre but I would stay here again, for sure."

"...You will never want to leave...This hotel and staff are what you would dream to have and not expect from any visit you have at a hotel. From first arrival we were treated like family and made to feel like we were at a new home we had yet to discover. Fabio was simply incredible as was the rest of the staff. From making sure we had everything we needed to guiding us through our journey in their magical town. The hotel itself was impeccable and one of the most friendly and professionally run operations I have experienced...and i travel a lot. It was my first trip alone with my Daughter after the passing of my mother and we could not have been more blessed to be welcomed the way we were into this wonderful space. We truly escaped here. We loved it so much and will return one day. Unfortunately Expedia took a review from another place with a complete opposite experience and posted it here. I cannot tell you the horror i felt when i learned of this mistake. Even when I talked to them they were very understanding. I am grateful of their patience and their constant example of professionalism"

"Staff were great; Spa was a great plus "

"Excellent service and great customer service!!"

"Excellent "

"WOW When I arrived I was WELCOMED by Mateo, such a nice person who explained the many details and amenities... there are MANY... with a smile and a true desire to help. When I left, I had a great interaction with Luca that even gave me a parting gift connected to his cultural heritage! Beyond the staff, the location of the hotel and the quality makes it the best value in the area. If you are coming with a car, they can arrange parking beach access deck chairs massages, spa access, bike rentals... name it!!! For very low fees, just want to head to the beach, they got your beach bag for ya complete with beach towel complimentary and since the beach is steps away you can leave your key at the front desk so as to not have to worry about any of your stuff left on the beach when swimming! Many of the HOtel rooms have balconies but if you don't have one, you can head to the 4th floor for the "secret" roof top terrace! They include breakfast in the stay and the "colazione" is HUGE!!! with 4 types of croissants while I was there and the best crispy bacon (yes perfect) along with many local specialties. There is also a high level restaurant attached to the hotel for diner! I will definitely return to this hotel! "

"Great location. My granddaughter enjoyed time on the beach. Everything we needed was within walking distance. "